Terms and Conditions

Terms and Conditions for E-commerce Website based in South Africa

Effective Date: 26 July 2023

Welcome to The Honey Crafter! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. Please read them carefully before making any purchase or using our services.

  1. Agreement to Terms:

1.1. By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy.

1.2. If you do not agree with any part of these terms, you must not use our website or services.

  1. Use of the Website:

2.1. Eligibility: You must be at least 18 years old to use our website and services. If you are under 18, you may only use the website with the involvement and consent of a parent or guardian.

2.2. Account Registration: To make purchases and access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and passwords, and you agree to accept responsibility for all activities that occur under your account.

2.3. Prohibited Activities: You agree not to engage in any unauthorized or illegal activities on our website. This includes but is not limited to hacking, scraping, data mining, or any activity that could harm the website’s integrity or interfere with its functionality.

  1. Product Information and Pricing:

3.1. Product Descriptions: We strive to provide accurate and detailed product information on our website. However, we do not warrant that product descriptions or other content on the website are error-free, complete, or current. In case of any discrepancies, please contact our customer support team.

3.2. Pricing: Product prices displayed on our website are in South African Rand (ZAR) and are subject to change without notice. We make reasonable efforts to ensure accurate pricing, but errors may occur. If we discover an error in the pricing of an item you ordered, we will inform you and provide you with the option to reconfirm your order at the correct price or cancel it.

  1. Order Acceptance and Payment:

4.1. Order Acceptance: Placing an order on our website constitutes an offer to purchase the products listed in your order. We reserve the right to accept or decline your order for any reason, including but not limited to stock availability, payment issues, or suspicion of fraudulent activity.

4.2. Payment: We accept various payment methods, including credit/debit cards and electronic funds transfer (EFT). By providing your payment information, you represent and warrant that you are authorized to use the chosen payment method.

  1. Shipping and Delivery:

5.1. Shipping Costs: Shipping costs will be calculated based on the delivery address and the total weight of the products in your order. These costs will be displayed during the checkout process.

5.2. Delivery Times: Estimated delivery times are provided for your reference and are not guaranteed. Delays may occur due to unforeseen circumstances, and we do not accept liability for any loss or inconvenience caused by delayed deliveries.

  1. Returns and Refunds:

6.1. Return Policy: We offer a return policy for eligible products. Please refer to our Returns and Refunds Policy https://thehoneycrafter.com/privacy-policy/ for detailed information on the process and eligibility criteria.

  1. Intellectual Property:

7.1. Ownership: All content and materials on our website, including but not limited to text, images, logos, and trademarks, are the intellectual property of The Honey Crafter and its affiliates. You may not use or reproduce any of our intellectual property without prior written permission.

  1. Limitation of Liability:

8.1. To the extent permitted by law, The Honey Crafter shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services.

  1. Indemnification:

9.1. You agree to indemnify and hold The Honey Crafter, its directors, officers, employees, and affiliates harmless from any claims, losses, damages, liabilities, and expenses arising from your use of our website, your violation of these Terms and Conditions, or your violation of any rights of a third party.

  1. Amendments to Terms:

10.1. We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the Terms and Conditions periodically for updates.

  1. Governing Law and Jurisdiction:

11.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of South Africa.

  1. Contact Us:

12.1. If you have any questions, concerns, or inquiries regarding these Terms and Conditions, please contact us at info@thehoneycrafter.com

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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